What is Autowork Online?

Autowork Online is a comprehensive web-based application that simplifies and manages every aspect of running a busy workshop or garage. It automates and organises essential everyday tasks, from generating quotes and invoices to maintaining service records and managing the diary. Integration with MAM's Autocat electronic catalogue also enables you to order parts online from your preferred suppliers.

Autowork Online is accessed via your internet browser, with no installation or maintenance required. All data is stored remotely on high-security servers, giving you instant access to all the information you need.

Databases and information

Autowork Online allows you to create detailed, cross-referenced databases for all customer, vehicle, supplier and technician information. The databases store instantly accessible, automatically updated work histories for each customer or vehicle. An exhaustive parts database provides information for use in quotations and invoices. MAM's Autocat electronic parts catalogue provides access to millions of manufacturers’ part numbers, so you can quickly identify and order the right parts for every job. Read more about Autowork Online's database functions on our dedicated microsite.

Parts management

You’ll discover that stock control has never been simpler with Autowork Online. Parts required for any job can be searched in the extensive Autocat parts catalogue and ordered at the click of a button. You can view complete order histories and outstanding orders for any part. A history of stock usage by month provides a summary of parts used over the past year. Autowork Online will even generate suggested orders, based on current stock levels and workload. Printed stock sheets can be produced for stocktaking, with the option for manual adjustment. More information on Autowork Online's parts management features can be found on our dedicated microsite.

Customer communications and reporting

Autowork Online enables you to manage your customer relationships professionally and efficiently, with email and SMS text messaging for service or MOT reminders, invoices or promotions. All correspondence is automatically logged for future reference. The system also generates detailed reports to help you manage and monitor your business, as well as quick-reference charts and graphs to help you analyse performance in key areas. It is also possible to defer a customer's work; this is logged, and a SMS or email reminder can be sent out at a later date, reducing lost sales and encouraging repeat business. For more information on Autowork Online's reporting features, please visit our dedicated microsite.