What is CarSide?

A digital vehicle inspection tablet app for VAST Enterprise and VAST Online that improves auto repair shop efficiency, increases reporting accuracy and protects revenue. Through integration with the VAST Enterprise or VAST Online, CarSide enables shops to send customers a digital report of recommended repairs directly to their smart phone including pictures and videos. It shows them exactly what the technician sees, allowing them to make an informed decision before approving needed repairs.

Inspections with Photos and Video

Technicians perform a full vehicle inspection using a tablet or phone instead of paper while recording the process with pictures, videos and voice to text notes. Service Advisors then send the results immediately to customers on their smart phones. Digital inspections with photos and videos create trust with your customers. Service Advisors have an easier time selling work when customers can see what technicians see. Repair shops using CarSide have seen an increase in their average repair order of 15% or more. This can mean as much as $10,000 per month or more.

Analytics Dashboard

Key first steps to increased profits in the shop are to; establish a regular process of inspecting every vehicle, and then, being able to monitor the progress of that process. CarSide's Analytics Dashboard lets the shop owner monitor key metrics like how many tickets were created each day. How many of those were inspected? And how many of those inspected had a report sent to a customer? Associating these metrics with trends in Average Repair Order enables the shop owner to stay on top of team member performance.